Losing your LinkedIn account can cause a little damage to your professional image if you are well known to the online community. If your account has been stolen, you need to recover it asap.
First you can try to sign in with a different email address that’s associated with your account. LinkedIn allows you to sign in with any email address that’s associated with your account.
Forgot your password
If you have access to your email address, you can change your password to log back in:
Reset your password on the Sign in page:
- Click the ? question mark beside the Password field or the Forgot password? link.
Enter an email address you have on your account.
- If you only have an email address on your account LinkedIn will email you a link to reset your password to the email address you provided.
- Go to the email account and follow the instructions in the message from LinkedIn.
If you have a mobile number on your account:
You can either choose to receive a text or a call made to the phone number on your account.
- If you select to receive a text, LinkedIn will SMS a PIN number to your mobile phone.
- Choosing the call option, would allow LinkedIn to call your mobile number and read the PIN number.
Input the PIN number into the appropriate fields on the page.
- After inputting the PIN number, the next page will ask you to reset your password.
Note: You may be asked for a two-step verification code if you have enabled it on your account.
Still have access to your stolen LinkedIn account?
- Change your password
- Tun on two-step verification to prevent unauthorized access to your account even if your username and password is compromised.
- Review your active sessions. if you don’t recognize a particular login or device, change your password and sign out of that session.
- Review all email addresses and phone numbers on your LinkedIn account to make sure they are up to date.
- Check your personal email account(s) to ensure they haven’t been compromised.
Still can’t access your account?
If you are unable to recover your account in the above-mentioned methods, LinkedIn can help you by verifying your identity. To do this, they use a technology that scans your government-issued ID so that they can help you get back into your stolen LinkedIn account as quickly and securely as possible.
You will need:
- A smartphone or computer with a webcam.
- Your driver’s license, government-issued ID, or passport.
- An email address where LinkedIn personnel can reach you.
Once you begin the identity verification process, you will be asked to take a photo of your ID with your smartphone or webcam. Follow the onscreen instructions. Once you are finished, they will process the information and be in contact to assist you further.